3 key steps to digital transformation with CRM

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When it comes to evolution, you don’t want your business to be left behind. Digital transformation is already disrupting most industries and companies. Those who are out in front leveraging new strategies and tactics to improve customer acquisition, retention and loyalty will be the big winners. Those organisations that keep doing it the same way […]

7 Tips to Get Started with Customer Journey Mapping

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Customer journey mapping is the act of graphically portraying your customer’s experiences with your organization across major and minor touch points (times when your customer interacts with your organization or product). Journey mapping is a holistic approach to understanding the flow of experiences a customer has with an organization ; it uses pictures to represent a process […]

Sabias tu que solo 1% de la poblacion mundial es feliz.

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En la era digital, no te quedes atras. Y si piensas que tienes una estrategia digital y no tienes como conectar: Tu pagina web con tu CRM. Tu pagina web con un chat y que te indique el historial de tus contactos, prospectos o clientes cuando chatean. Campañas de mercadeo para nuevos clientes via email […]

Las 8 objeciones en Ventas.

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Las objeciones son un requisito para un día de venta exitoso. Sin ellos, es probable que no atraigas a sus prospectos y clientes. La presentación de una objeción puede generar un flujo de información que puede ayudarle a calificar aún más una oportunidad de venta … y comprender mejor las necesidades, los deseos y el […]

05 Innovative Ways to Excite Your Customers

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Excited and engaged customers bring in 23 percent more profits. However, with advancing technology and decreasing face-to-face encounters, companies are having to find new ways to get customers excited. Excitement is an emotion that fosters engagement. Positive experiences lead to increasing connections. Sports fans, for example, are so engaged they frequently describe their beloved team […]

10 Businesses you can start Under $5000.00

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Today, tens of thousands of people are considering starting a home based business, and for good reasons. On average, people can expect to have two and three careers during their work life. Those leaving one career often think about their second or third career move being to their own home. People who have been part […]